World-class repair at the centre of our service
A multitude of services, from a multi-skilled team
Our highly qualified staff understands Panasonic products in detail and as the team works in close collaboration with our R&D and production facilities in Japan, repairs are carried out quickly, accurately and on a first time-right basis.
Always speaking your language
In helping improve the efficiency of our customers businesses across Europe, we remove one of the critical barrier - language. Our team of native language speakers ensure enquiries are received and understood accurately and clear communication is guaranteed at all times.
Our specialist call centre team covers the following 10 languages (English, German, French, Italian, Spanish, Portuguese, Polish, Swedish, Danish, Norwegian)
What sets our service apart?
Panasonic Own centralised repair operations
Display Advanced Swap Warranty
Europe-wide field support team
Web-based repair tracking (CERC and PASS, Service & Support websites)
Premium Plus Services
Bespoke service agreements
Remote monitoring maintenance
Premium plus services packages
Advanced Swap Service for Professional Display
From January 2017, and for products sold after this date the warranty offered with our current range of Professional Displays has been upgraded from a Return to Base Warranty to an Advanced Swap Warranty Service to ensure maximum availability of Display equipment. For maximum convenience, you do not need to wait for the faulty unit to be collected before we ship an advanced Swap unit.